Last updated: May 17, 2026

This Privacy Policy explains how Funnel City FZE LLC (“Funnel City,” “we,” “us,” or “our”) collects, uses, stores, and shares personal information when you visit our website, submit a form, book a call, communicate with us, or use our services.

This Privacy Policy applies to our website:

www.funnelcityguy.com

By using our website, submitting your information, booking a call, or communicating with us, you agree to the practices described in this Privacy Policy.

1. Who We Are

Funnel City FZE LLC is a client acquisition, funnel, CRM, automation, and marketing systems company based in Sharjah, United Arab Emirates.

We help coaches, consultants, and service-based businesses install and manage client acquisition systems, including funnels, CRM automations, email follow-up, booking flows, and paid advertising campaigns.

For privacy-related questions, you can contact us at:

Funnel City FZE LLC
Sharjah, United Arab Emirates
Email: [email protected]
Website: www.funnelcityguy.com

2. Information We Collect

We may collect personal information that you voluntarily provide to us, information collected automatically through our website, and information received from third-party tools we use to operate our business.

Information you provide directly

When you submit a form, apply to work with us, book a call, contact us, or become a client, we may collect:

Full name

Email address

Phone number

Business name

Website or social media profile

Business type, niche, or industry

Offer details

Revenue range or business performance information you choose to provide

Advertising budget or marketing information

Application answers

Calendar booking details

Messages, call notes, or information you share with us

Payment, billing, or invoice-related information

Information collected automatically

When you visit our website, we may automatically collect:

IP address

Browser type

Device type

Operating system

Pages visited

Time spent on pages

Referring website or ad source

Approximate location based on IP address

Website activity and conversion events

Cookie, pixel, and tracking data

Information from third-party platforms

We may receive limited information from third-party tools and platforms we use, including CRM systems, advertising platforms, analytics tools, calendar tools, email platforms, payment processors, and communication tools.

3. How We Use Your Information

We may use your information to:

Respond to your inquiries

Review your application

Determine whether our services are a fit for your business

Book, confirm, and manage strategy calls

Send appointment reminders and follow-up messages

Provide our services

Build and manage funnels, CRM systems, automations, and marketing campaigns

Send email follow-up through our CRM system

Send manual SMS or direct messages where appropriate

Manage client onboarding and communication

Process invoices, payments, and billing records

Track website and advertising performance

Measure form submissions, booked calls, and other conversion events

Run retargeting and advertising campaigns

Improve our website, ads, offers, and services

Maintain business, legal, tax, and compliance records

Prevent fraud, abuse, unauthorized access, or misuse of our services

We only aim to collect information that is reasonably necessary for our business and service-related purposes.

4. Email and SMS Communications

If you provide your email address, we may contact you through email regarding your inquiry, application, booked call, or our services.

We may send:

Confirmation emails

Appointment reminders

Follow-up emails

Educational content

Service-related updates

Marketing or promotional emails

We use GoHighLevel or similar CRM/email tools to manage email communication and follow-up.

If you provide your phone number, we may contact you manually by phone call, SMS, WhatsApp, or similar direct communication channels regarding your inquiry, application, booked call, or service-related matter.

You may opt out of marketing emails by using the unsubscribe link in our emails or by contacting us at [email protected].

You may opt out of SMS or direct follow-up by replying with a clear request such as “STOP” or by emailing us.

5. Cookies, Meta Pixel, CAPI, and Tracking Technologies

We use cookies, pixels, server-side tracking, and similar technologies to understand how visitors interact with our website and to improve our marketing.

This may include the use of:

Meta Pixel

Meta Conversions API

Website cookies

Analytics tools

Advertising platform tracking

Retargeting and conversion measurement tools

These technologies may help us:

Measure website visits

Track form submissions and booked calls

Understand which ads, pages, or campaigns are working

Improve our advertising performance

Create retargeting audiences

Show relevant ads on platforms such as Meta, and potentially Google, LinkedIn, or other advertising platforms in the future

Improve website functionality and user experience

You can control or disable cookies through your browser settings. Some third-party advertising platforms also provide their own ad preference and opt-out settings.

Disabling cookies may affect certain website functionality or tracking accuracy.

6. Advertising and Retargeting

We currently use Meta Ads and may use platforms such as Google Ads and LinkedIn Ads in the future.

If you visit our website, interact with our ads, watch our videos, submit a form, or book a call, we may use that activity to measure campaign performance or show you relevant follow-up ads.

Advertising platforms may collect or receive information from our website and use that information according to their own privacy policies.

7. Payments and Billing

Payments for our services are collected through invoices. Depending on the payment option selected, payments may be processed through third-party providers such as Stripe, Whop, Fanbasis, direct bank transfer, or other supported payment methods.

We may collect and store limited billing-related information, such as:

Name

Email address

Business name

Invoice details

Payment status

Transaction records

Billing communication

We do not directly store complete payment card details. Payment card information is processed by third-party payment providers according to their own security and privacy practices.

All payment, refund, and cancellation terms are governed by the applicable invoice, agreement, Terms & Conditions, or Refund Policy. Payments for our services are generally final and non-refundable unless otherwise stated in writing.

8. How We Share Information

We do not sell your personal information in the traditional sense.

We may share your information with trusted third-party service providers that help us operate our business, deliver our services, and manage marketing systems.

These may include:

CRM and marketing automation platforms

Funnel and landing page software

Calendar booking tools

Email service providers

SMS or communication tools

Payment processors

Invoice and billing tools

Advertising platforms

Analytics platforms

Cloud hosting and storage providers

Contractors, team members, or service providers assisting with fulfillment

Legal, accounting, tax, or compliance advisors

We may also share information if required by law, legal process, government request, fraud prevention, dispute resolution, or to protect our rights, users, clients, business, or systems.

9. Client Data We Process During Services

If you become a client, we may access or process data inside your marketing, CRM, funnel, advertising, calendar, or related business systems in order to provide our services.

This may include:

Lead contact information

Form submissions

Pipeline stages

Appointment data

Email follow-up data

CRM tags and workflow data

Funnel and website tracking data

Advertising campaign data

Conversion data

Client communication data

We use this data only to provide the agreed services, troubleshoot systems, improve campaign performance, manage client acquisition systems, and fulfill our contractual obligations.

Clients are responsible for ensuring they have the proper permissions, privacy notices, and consents required to collect and share their own leads’, customers’, or prospects’ information with us.

10. Legal Bases for Processing

Where applicable privacy laws require a legal basis for processing personal information,

we may process information based on:

Your consent

Performance of a contract

Our legitimate business interests

Compliance with legal obligations

Protection of our rights, users, clients, or business

Our legitimate interests may include responding to inquiries, managing applications, booking calls, providing services, improving our marketing, measuring advertising performance, preventing fraud, and managing client relationships.

11. Data Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

This may include retaining information to:

Respond to inquiries

Manage client relationships

Provide services

Maintain business records

Comply with legal, tax, accounting, or reporting obligations

Resolve disputes

Enforce agreements

Improve our marketing and operations

When information is no longer needed, we may delete, anonymize, or securely archive it.

12. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, misuse, loss, disclosure, alteration, or destruction.

However, no website, CRM, email platform, payment system, or internet transmission is completely secure. You submit information at your own risk.

13. International Data Transfers

Because we use cloud-based tools, CRM platforms, advertising platforms, payment processors, and other third-party providers, your information may be transferred to, stored in, or processed in countries outside your country of residence.

By using our website or services, you understand that your information may be processed internationally, including in jurisdictions that may have different data protection laws than your country.

Where required, we take reasonable steps to ensure appropriate safeguards are used for such transfers.

14. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These may include the right to:

Request access to the personal information we hold about you

Request correction of inaccurate or incomplete information

Request deletion of your information

Withdraw consent where processing is based on consent

Object to certain processing

Request restriction of processing

Request a copy of your information

Opt out of marketing communications

Opt out of certain advertising or tracking practices, where applicable

To make a privacy request, contact us at:

[email protected]

We may need to verify your identity before completing your request.

15. California Privacy Notice

If you are a California resident, you may have additional rights under California privacy laws.

In the past 12 months, we may have collected the following categories of personal information:

Identifiers, such as name, email address, phone number, IP address, and business contact information

Commercial information, such as inquiries, invoices, payment status, or service history

Internet or electronic activity, such as website visits, ad interactions, form submissions, and tracking data

Professional or business information, such as business name, niche, offer, revenue range, and marketing details you provide

Inferences based on application answers, business-fit assessments, or marketing interactions

We may use this information for the purposes described in this Privacy Policy.

We do not sell personal information in the traditional sense. However, some advertising, analytics, or retargeting activities may be considered “sharing” or “targeted advertising” under certain privacy laws.

California residents may request access, deletion, correction, or opt-out of certain data sharing by contacting:

[email protected]

Where required, we will provide an appropriate method to opt out of the sale or sharing of personal information.

16. Children’s Privacy

Our website and services are intended for business owners, coaches, consultants, and professionals.

They are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If we learn that we have collected personal information from a child, we will take reasonable steps to delete it.

17. Third-Party Links

Our website may contain links to third-party websites, platforms, tools, or services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites or platforms. You should review the privacy policies of any third-party websites you visit.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we make changes, we will update the “Last updated” date at the top of this page. Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

19. Contact Us

If you have any questions about this Privacy Policy or how we handle personal information, you can contact us at:

Funnel City FZE LLC
Sharjah, United Arab Emirates
Email: [email protected]
Website: www.funnelcityguy.com